Loan Processor (Mortgage Company)

Why Work for Universal Lending Corporation

Universal Lending Corporation was founded nearly 40 years ago on the principle that our customers deserve individual and specialized attention throughout the mortgage process. We offer an inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.   At Universal Lending Corporation you can work with other passionate, purposeful, and customer-centric people all sharing the same goal of helping people achieve their dreams.  Universal Lending Corporation offers an aggressive compensation package based on experience and skill, including a comprehensive benefits package inclusive of Medical, Dental, and Vision.  

Position Job Title:                     Loan Processor

FLSA Status:                                 Non-Exempt

Job Location:                                Office

Position Summary 

Under the direction of the Operations Manager, the Loan Processor evaluates all information supplied on the mortgage loan application, verifies the validity of the information and assembles a completely documented file to Underwriting and Closing. Acts as the primary liaison between the loan officer, loan officer assistant, realtors, builders and the customer(s).

Essential Duties and Responsibilities

• Maintains knowledge of all policies and modifications to the guidelines and standards of the company, federal housing programs, investors, and private mortgage insurers.
• Maintains and updates loan application information within loan origination software and other applications.
• As applicable, orders appraisals, title, survey, verifications, and any other items required for loan approval; conducts regular follow-ups with outside sources regarding outstanding documents.
• Verifies the data collected, analyzes, and decides whether it meets guidelines or if other documentation is needed; documents communication through the conversation log; ensures loan application is in compliance with underwriting, investor, RESPA, and HMDA guidelines.
• Calculates income, reviews assets and liabilities.
• Reviews all disclosures for completeness and compliance.
• Completes final evaluation and analysis of completed application packages and submits eligible files specifying any applicable conditions.
• Monitors rate lock information for data integrity and expiration dates; communicates discrepancies to the Loan Officer.
• Maintains accurate pipeline to ensure proper projections, and closing dates 
• May prepare, when applicable, “Adverse Action” letters. Ensures accurate disclosure of the reason(s) for the adverse action as soon as it is determined that applicants do not qualify.
• May schedule closing appointments with respective parties (i.e. title companies, closing attorneys, corporate closing department and customers etc.) Meets customer service standards as outlined by management.
• Updates loan officer, loan officer assistant, realtors, builders and customers on loan status.

• Maintains communication with customers throughout the loan process, assisting them with any questions and notifying them of any additional requirements.

Personal Professional Standards

1. Project an image of professionalism through demeanor and appearance while acting with integrity and honesty.
2. Strive for teamwork and cooperation and actively participate in goals for self-improvement. 

Managerial Responsibility

This position does not supervise other employees. 

Position Qualifications 

• Highschool diploma; or general education degree (GED) required
• Minimum 5 Years mortgage banking experience as a processor or junior processor, required

• Must have working knowledge of Fannie Mae/Freddie Mac and FHA/VA policies and guidelines, and Regulatory Mortgage Compliance
• Must have working knowledge of Encompass or other LOS systems
• Proficient in Excel, Word, and Outlook, with the ability to learn other mortgage-related programs
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• Demonstrated ability to interact effectively with others both internal and external
• Demonstrated judgment and decision-making ability

• Ability to work overtime, when necessary

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Similarly, the work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

Requires the ability to bend, lift 1-15 pounds, reach, see, stand, sit, walk, hear, type and talk. The primary work location is an office setting with low to moderate noise level. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.  Universal Lending Corporation retains the discretion to add or change job duties at any time. 

#LI-DNI